Dr IT Services is Birmingham’s certified Computer Repair centre providing Desktop PC Repair, Laptop Repair, Mac Repair, Data Recovery, Website Design, and SEO services across the West Midlands since 2000 with CompTIA A+, Microsoft Certified Professional, and Apple Certified Support Professional credentials.
About Dr IT Services
Dr IT Services operates from our Birmingham workshop at 415 Court Oak Road, Harborne, serving homes and businesses throughout the West Midlands since 2000. Our certified technicians diagnose and repair Desktop Computers, Laptops, MacBooks, tablets, and provide professional Data Recovery, Website Design, and SEO optimisation using manufacturer-approved components, ISO 9001-certified processes, and industry-standard procedures.
We’ve completed over 10,000 Computer Repair services for Birmingham residents and businesses, earning 4.9 stars from 300+ customer reviews on Google. Dr IT Services has earned Prestige Awards in 2019, 2021-2022, and 2024-2025 for Computer Repair, Laptop Repair, Mac Repair, Data Recovery, and professional web design excellence across Birmingham and the West Midlands.
Our engineers hold CompTIA A+, CompTIA Network+, Microsoft Certified Professional, and Apple Certified Support Professional certifications, ensuring every repair, Website Design project, and SEO optimisation meets the highest standards of safety, GDPR compliance, and professional quality throughout Birmingham.
Dr IT Services combines technical expertise with creative design skills, providing comprehensive solutions from hardware repairs to Internet presence optimisation. Whether you need a broken motherboard repaired, a new laptop configured, or a professional website built, our team delivers first-class service with attention to detail and transparent communication.
Our Professional Credentials
Dr IT Services demonstrates certified expertise through professional certifications, regulatory compliance, and established market experience serving Birmingham and the West Midlands.
Industry Certifications & Professional Standards
- CompTIA A+ certification verifying professional competence in Computer Repair diagnostics
- CompTIA Network+certification demonstrating advanced networking knowledge for Router configuration, WiFi setup, and Internet connectivity
- Microsoft Certified Professional credentials for Windows Computer Repair, MS Office setup, and enterprise software expertise
- Apple Certified Support Professional certification for Mac Repair and MacBook services
- ISO 9001-certified processes ensure consistent service quality across Birmingham
- Technical standards align with the UK’s £2.5 billion Computer Repair sector
- Website Design expertise creating professional Internet presence for Birmingham businesses
- SEO optimisation specialists improving search rankings and online visibility
Regulatory Compliance & Data Protection
- Information Commissioner’s Office (ICO) registration for UK data protection compliance
- GDPR-compliant data handling processes throughout Computer Repair, Laptop Repair, Data Recovery, and Website Design
- DBS-checked technicians for trusted and secure services in residential and business environments
- Customer personal data protected during all Desktop PC Repair, Laptop Repair, Mac Repair, and web services
- Cookie consent implementation for Website Design projects ensuring privacy compliance
- Secure handling of sensitive information throughout all Birmingham services
Environmental Responsibility
- WEEE-compliant electronics recycling preventing harmful e-waste entering landfills
- UK WEEE Regulations compliance addresses the UK’s 1.65 million-tonne annual e-waste challenge
- Repairing a single device saves approximately 300 kg CO₂ compared with new manufacturing
- ESD-safe workshop practices protect components during Computer Repair services
- Sustainable web design practices minimising Internet resource consumption
Established Market Experience
- Dr IT Services has operated since 2000, serving Birmingham’s technology needs for 25+ years
- Company expertise positions us among 4,593 UK Computer Repair businesses
- Market presence contributes to the £2.5 billion UK Computer Repair industry
- Over 10,000 repairs completed for Birmingham and West Midlands customers
- Extensive Website Design portfolio for local Birmingham businesses
- Proven track record in SEO optimisation delivering measurable results
Memberships & Accreditation
- British Computer Society – professional IT chartership
- Which? Trusted Trader vetting – consumer-verified service integrity
- Health & Safety Executive guidelines – operational compliance
- Greater Birmingham Chambers of Commerce – regional business membership
- No Rogue Traders Here – proud member verification
- HSE Health & Safety Law poster displayed in workshop premises
Insurance & Liability Coverage
- Professional Indemnity Insurance for client protection during Computer Repair and Website Design
- £1 million Public and Products Liability coverage through AXA UK
- Insurance provider: AXA UK
- Liability terms cover negligent service, data breaches, and confidentiality incidents
- Coverage extends to web design projects and SEO optimisation work
Our Birmingham Location
Dr IT Services operates our certified Computer Repair and web design workshop at 415 Court Oak Road, Harborne, Birmingham, B32 2DX. Our Birmingham facility features ESD-safe repair environments, ISO-certified cleanroom facilities for Data Recovery (through partners), GDPR-compliant data handling, and secure storage for customer devices throughout Desktop PC Repair, Laptop Repair, Mac Repair, Website Design, and SEO services.
Opening Times Note: Please check our website or call ahead during bank holidays. Our opening times remain consistent to serve Birmingham customers with confidence and reliability.
Service Areas Across Birmingham & West Midlands
Dr IT Services provides Computer Repair, Laptop Repair, Mac Repair, Data Recovery, Website Design, and SEO services throughout Birmingham and the West Midlands region from our Harborne workshop.
Primary Service Areas: Birmingham City Centre, Edgbaston, Harborne, Moseley, Kings Heath, Selly Oak, Bournville, Northfield, Sutton Coldfield, Erdington, Aston, Handsworth, Perry Barr, Small Heath, Hall Green, Bordesley Green, Hodge Hill, Shard End, Tile Cross, Saltley, Kingstanding, Castle Bromwich, Stechford, Solihull, West Bromwich, Dudley, Wolverhampton, Walsall, and surrounding West Midlands areas.
Service Delivery Options:
- Same-day service available in Birmingham for urgent Computer Repair needs
- Next-day service to surrounding West Midlands areas
- Workshop drop-off at 415 Court Oak Road, Harborne during business hours
- Remote support available across England, Scotland, Wales, and the United Kingdom
- Web design consultations available remotely via Internet communication
Our Computer Repair & IT Services
Dr IT Services provides comprehensive Computer Repair solutions, professional Website Design, and SEO optimisation across Birmingham and the West Midlands. Our certified technicians diagnose and repair Desktop Computers, Laptops, tablets, MacBooks, and provide professional Data Recovery, web design, and Internet services using genuine parts, manufacturer-approved components, and industry-standard procedures.
- Desktop PC Repair – Our Desktop PC Repair specialists diagnose hardware failures including motherboard faults, CPU problems, RAM issues, and Disk failures. We repair circuit-level faults and restore Desktop Computer systems using POST diagnostics, thermal analysis, and Power Supply testing. Read more about Desktop PC Repair →
- Laptop Repair – Laptop Repair services include Screen Replacements, Battery Replacements, Keyboard repairs, hinge adjustments, charging port fixes, and liquid damage recovery for all major Windows Laptop brands and tablets. We repair RAM upgrades, CPU replacements, and Disk installations. Read more about Laptop Repair →
- Mac Repair – Certified Mac Repair specialists provide Apple Computer Repair for MacBook, MacBook Pro, MacBook Air, iMac, and Mac Mini using genuine Apple parts and Apple-approved diagnostic tools. We handle motherboard repairs, RAM upgrades, and Data Transfer services. Read more about Mac Repair →
- Data Recovery – Professional Data Recovery services retrieve lost files from hard drives, SSDs, RAID arrays, tablets, and mobile phones using ISO-certified cleanroom facilities and forensic-grade recovery systems. We recover personal data securely with GDPR compliance. Read more about Data Recovery →
- Website Design – Professional Website Design services create responsive, mobile-friendly websites for Birmingham businesses. We build custom websites optimised for the Internet, incorporating SEO best practices, Cookie consent compliance, and GDPR personal data protection.
- SEO Services – SEO optimisation improves your Internet visibility, search rankings, and online presence across Birmingham and beyond. Our SEO specialists implement proven strategies driving traffic and generating leads for local businesses.
- IT Support Services – Comprehensive IT support including Router setup, WiFi configuration, Internet connectivity troubleshooting, printer installation, MS Office setup, Data Transfer, tablet configuration, and ongoing monthly support packages for Birmingham businesses.
Why Birmingham Customers Choose Dr IT Services
Dr IT Services combines technical expertise, creative design skills, transparent pricing, rapid response times, and certified facilities serving Birmingham customers since 2000.
- Same-Day Diagnostics – Drop off your Desktop PC, Laptop, tablet, or MacBook at our Birmingham workshop and receive full diagnostic reports within hours, not days, minimising downtime and productivity loss. A few hours can make a great difference to your business operations.
- No-Fix, No-Fee Guarantee – You won’t pay a penny if we can’t solve your Computer Repair problem. Pay only when we successfully repair your Desktop PC, Laptop, MacBook, recover your data, or complete your Website Design project to your satisfaction.
- Transparent Pricing – Know the exact cost before we start Computer Repair, Laptop Repair, Mac Repair, Data Recovery, Website Design, or SEO work with upfront quotes, fixed pricing, and no hidden charges or rip-off fees. Get a free quote today.
- Certified Technicians – CompTIA A+, CompTIA Network+, Microsoft Certified Professional, and Apple Certified Support Professional credentials ensure professional standards throughout every Birmingham repair and web project. Our team brings professional approach and attention to detail.
- 25 Years Experience – Established in 2000, Dr IT Services has repaired thousands of Desktop PCs, Laptops, MacBooks, and created professional websites for Birmingham residents and West Midlands businesses. Our past work demonstrates consistent quality and customer satisfaction.
- ISO & GDPR Compliance – Our Birmingham workshop operates ISO 9001 certified facilities, maintains GDPR-compliant data handling for personal data protection, implements Cookie consent on websites, and follows ESD-safe repair protocols protecting your devices and information.
- First-Class Communication – We explain technical issues in plain English, provide regular updates throughout repairs and projects, and maintain open communication channels via phone, emails, and in-person consultations. You’ll never feel left in the dark.
- Professional Approach – Every service receives the same professional attention whether it’s a simple printer setup, complex motherboard repair, or comprehensive Website Design project. We treat your technology with respect and care.
Brands & Hardware We Service
Dr IT Services technicians work with hardware from every major manufacturer, providing expert Computer Repair, Laptop Repair, Mac Repair, Data Recovery, Router configuration, WiFi setup, and printer support for systems used across Birmingham homes, businesses, and professional offices throughout the West Midlands.
- Desktop PC Manufacturers: Dell, HP, Lenovo, Acer, Asus, Apple, Microsoft, Alienware, MSI, Corsair, NZXT, Gigabyte, Intel, AMD
- Laptop & Tablet Manufacturers: Dell, HP, Lenovo, Acer, Asus, Apple MacBook, Microsoft Surface tablets, Samsung, Toshiba, MSI, Razer, Google Pixel
- Storage Device Manufacturers: Seagate, Western Digital, Toshiba, Samsung, Crucial, Kingston, SanDisk, Intel, SK Hynix, Kioxia, Corsair for Disk and SSD storage
- Network Storage (NAS): Synology, QNAP, NetApp, Dell EMC, Buffalo
- Apple Devices: MacBook, MacBook Pro, MacBook Air, iMac, Mac Mini, Mac Pro, Mac Studio, iPhone, iPad, Apple Watch
- Network Equipment: Routers from BT, Sky, Virgin Media, TP-Link, Netgear, Asus for WiFi and Internet connectivity
- Printers: HP, Canon, Epson, Brother printer installation and configuration
- Components: RAM modules, CPUs, motherboards, hinges, and replacement parts from major manufacturers
Whether you need Desktop PC Repair, Laptop Screen Replacement, MacBook logic board repair, RAID Data Recovery, Router setup, printer configuration, or professional Website Design, Dr IT Services delivers manufacturer-level expertise with local Birmingham accountability.
How Dr IT Services Works
Dr IT Services offers flexible service options designed to fit your schedule and minimise disruption across Birmingham and the West Midlands.
- Workshop Drop-Off Service – Bring your Desktop PC, Laptop, tablet, or MacBook to our Birmingham workshop at 415 Court Oak Road, Harborne for immediate assessment. We provide same-day diagnostics during business hours and call you with transparent quotes before starting Computer Repair work. Most repairs complete within 1-3 working days, though complex jobs may take a few days longer.
- Postal Repair Service – Send your device via secure courier from anywhere in England, Scotland, Wales, or the United Kingdom. We’ll diagnose, repair, and return it using tracked, insured shipping for Computer Repair, Laptop Repair, Mac Repair, and Data Recovery services.
- Business Support Service – Birmingham businesses can arrange priority diagnostics, scheduled collections, flexible payment terms, monthly support packages, and dedicated account management for regular Computer Repair, IT support, and Website Design needs.
- Emergency Same-Day Service – Need urgent Computer Repair help? Drop off your Desktop PC, Laptop, or MacBook before 10am at our Birmingham workshop and we’ll prioritise your repair for same-day completion where parts are available. Get a real solution fast.
- Remote Support Service – Software troubleshooting, virus removal, malware removal, Router configuration, WiFi setup, printer installation, and technical assistance available remotely via Internet connection across the United Kingdom without requiring device collection.
- Web Design Consultations – Initial Website Design consultations available in-person at our Birmingham workshop, at your business premises, or remotely via Internet communication. We’ll discuss your requirements and provide a free quote.
Customer Reviews & Testimonials
Dr IT Services - Computer Repair, Laptop Repair & Data Recovery
415 Court Oak Rd, Harborne, Birmingham
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Fantastic experience!I brought my dead HP laptop for diagnostic and was advised that motherboard need to be replaced. Not only he did super quick same … More day diagnostic, as I needed the laptop for work ASAP, he broke down all costs I would face and, also, checked that I still had an extended warranty on my laptop, which I didn't even know about. I was advised to contact HP and try to get it sorted. Just received my laptop form the warranty refurb, it was motherboard indeed. So, thank you, Vlad, very much for saving me quite a bit of money with your prompt work and advise. Especially appreciate it as nowadays business of any scale prefers to make money on customers rather than finding the most beneficial solution for the client. Highly recommend Dr IT Services and this will be my fist stop for any IT issues in the future. Thank you very much and best luck! -
I took my old desktop PC in for repair after it had been in storage for a couple of years and wouldn’t output any display. Vlad was very professional and … More diagnosed the issue as a faulty motherboard, which unfortunately wasn’t fixable. He didn’t charge me anything and even offered to help me find a new PC. That level of honesty and customer service alone deserves five stars.
Dr IT Services is rated 4.9 out of 5 stars from 346 customer reviews on Google for fast, honest, effective Computer Repair, Laptop Repair, Mac Repair, Data Recovery, Website Design, and IT support services across Birmingham.
“My Laptop wouldn’t turn on and I had an urgent presentation. Dr IT Services diagnosed a failed hard drive, recovered all my files, and installed a new SSD the same day. Saved my business deal. First-class service.” — Sarah M., Edgbaston
“Transparent pricing, no hidden fees, and my Desktop Computer actually works faster than before. They explained everything in plain English and finished the Computer Repair in two hours. Professional service from start to finish.” — James T., Harborne
“Our office network went down on a Monday morning. Dr IT Services had an engineer on-site within 90 minutes and we were back online before lunch. Excellent service and great communication throughout.” — Rachel P., Birmingham City Centre
“I spilled water on my MacBook Pro and thought everything was lost. Dr IT Services used their cleanroom facilities to recover all my personal data and repair the logic board. Professional Mac Repair service. I thought I’d need a new laptop but they saved it.” — David K., Moseley
“Fast Laptop Screen Replacement completed same-day. No rip-off pricing, just honest service and quality parts with warranty. Highly recommend. They fixed my broken hinge at the same time.” — Lisa R., Kings Heath
“Dr IT Services built our company website with great attention to SEO and mobile optimisation. Professional Website Design that actually brings customers through the Internet. Many thanks for the ongoing support.” — Michael B., Solihull
“Router setup and WiFi configuration for our home office completed professionally. They also configured our printer and helped with MS Office installation. Very quick service and very professional approach.” — Jennifer W., Moseley
“I needed Data Transfer from my old laptop to a new one. Dr IT Services handled everything including emails, documents, and photos. The whole process took just a few days and was completely hassle-free.” — Robert G., Erdington
“Great local business providing first-class Computer Repair and IT support. I’ve used them multiple times over the past year and they’ve never let me down. Professional service, fair pricing, confidence in their work.” — Amanda L., Kings Heath
“Motherboard replacement on my Desktop PC completed within a few days. They also upgraded my RAM and CPU whilst they had it open. Running better than ever. Great job and great value.” — Thomas K., Harborne
Our Awards & Recognition
Dr IT Services has earned recognition for Computer Repair, Website Design, and IT support excellence across Birmingham and the West Midlands through Prestige Awards and customer satisfaction.
Prestige Awards:
- Birmingham Prestige Awards 2019 – Computer Repair Excellence
- Prestige Awards 2021-2022 – Laptop Repair, Mac Repair & Data Recovery
- Prestige Awards 2024-2025 – Computer Repair, Laptop Repair, Mac Repair, Data Recovery & Web Design
Customer Recognition:
- 4.9 star rating from 346 Google reviews
- Rated “Best Computer Repair in Birmingham” by local customers
- Top-rated on Trustpilot, Facebook, and Yell for Birmingham Computer Repair services
- Five-star service reviews for Website Design and SEO optimisation
Industry Recognition:
- Which? Trusted Trader verified service integrity
- British Computer Society professional membership
- Greater Birmingham Chambers of Commerce member
Frequently Asked Questions
Can I get a free quote for Computer Repair?
Yes, we provide free diagnostics and upfront quotes for all Computer Repair, Laptop Repair, Mac Repair, and Data Recovery services. You’ll know the exact cost before we start work. Get a free quote by calling 07405 149750 or visiting our Birmingham workshop.
Do you offer monthly support packages?
Yes, Dr IT Services provides monthly support packages for Birmingham businesses including ongoing IT support, remote assistance, priority service, and regular maintenance. Contact us to discuss your monthly support requirements.
Can you help with home services?
Yes, we provide comprehensive home services including Computer Repair, Laptop Repair, Router setup, WiFi configuration, printer installation, tablet setup, and Internet connectivity troubleshooting across Birmingham homes.
Do you have any special offers?
We occasionally offer promotions and special pricing. Find out more by checking our website, following our social media, or calling our Birmingham workshop. We always provide competitive pricing without compromising quality.
How long will my repair take?
Most Computer Repair and Laptop Repair services complete within 1-3 working days. Simple repairs often finish the same day. Complex jobs like motherboard replacement or Data Recovery may take a few days. We’ll provide estimated timescales when you get a quote.
Can you transfer my data to a new laptop?
Yes, we provide Data Transfer services moving files, emails, photos, documents, and settings from your old laptop, Desktop PC, or tablet to your new device. We ensure nothing gets lost in the transfer.
Do you repair tablets as well as laptops?
Yes, Dr IT Services repairs tablets including Microsoft Surface, Samsung, and other brands. We handle screen replacements, battery issues, charging problems, and software troubleshooting for tablets.
Can you set up my printer and Router?
Yes, we provide printer installation, Router setup, WiFi configuration, and Internet connectivity services for Birmingham homes and businesses. We’ll ensure your devices connect properly and work reliably.
Do you offer Website Design services?
Yes, Dr IT Services creates professional websites for Birmingham businesses. Our Website Design services include responsive design, SEO optimisation, Cookie consent implementation, GDPR compliance, and ongoing support. Read more about our Website Design services.
What about SEO and Internet marketing?
Yes, we provide SEO optimisation services improving your website’s visibility on search engines, driving traffic, and generating leads through the Internet. Our SEO specialists implement proven strategies for Birmingham businesses.
Is my personal data safe with you?
Absolutely. Dr IT Services maintains strict GDPR compliance, secure data handling, encrypted storage, and confidentiality agreements protecting your personal data throughout Computer Repair, Data Recovery, and Website Design services. We’re registered with the Information Commissioner’s Office for data protection.
Do you work with business customers?
Yes, we provide comprehensive IT support for Birmingham businesses including Computer Repair, network management, Router and WiFi setup, server maintenance, Website Design, SEO services, and ongoing monthly support contracts.
Get Expert Computer Repair & Web Design in Birmingham Today
Dr IT Services is ready to solve your Desktop PC, Laptop, MacBook, tablet, Data Recovery, Website Design, or IT support problem today with same-day Computer Repair services available across Birmingham.
Call now at 07405 149750 for immediate assistance or book online for a time that suits you. We offer free diagnostics, upfront quotes, transparent pricing, and a no-fix, no-fee guarantee protecting Birmingham customers throughout the repair process.
Don’t let computer problems, slow Internet, broken devices, or lack of web presence cost you time and money — get expert Computer Repair, Laptop Repair, Mac Repair, Data Recovery, Website Design, and SEO help from Birmingham’s certified specialists.
Need help? We’re here to assist. Whether you need a broken motherboard repaired, RAM upgraded, WiFi configured, printer installed, Data Transfer completed, or professional Website Design, Dr IT Services delivers first-class service with confidence.
Have any questions? Don’t hesitate to contact us. Our friendly team answers calls during opening times and responds to emails promptly. We’re committed to excellent communication and customer satisfaction.
Want to leave a review? We’d love to hear about your experience. Leave a review on Google, Facebook, or Trustpilot and help other Birmingham customers discover our services.
Like a breath of fresh air in the Birmingham Computer Repair and web design industry, Dr IT Services provides first-class service with certified technicians, ISO compliance, transparent pricing, professional approach, attention to detail, and quality standards you can trust across Birmingham and the West Midlands since 2000.
Read more about our individual services:
- Desktop PC Repair – Motherboard repairs, CPU upgrades, RAM installation
- Laptop Repair – Screen replacement, hinge repair, battery service
- Mac Repair – MacBook repair, iMac service, Apple specialists
- Data Recovery – Hard drive recovery, Disk retrieval, personal data recovery
- Website Design – Professional web design, Internet presence, SEO-optimised
- SEO Services – Search optimisation, online visibility, Internet marketing
Back up your important data – We recommend regular backups to protect your files, photos, and documents. Ask about our backup solutions and Data Transfer services.
Set up for success – Whether you need a new laptop configured, Router installed, WiFi optimised, or website built, Dr IT Services provides comprehensive setup services ensuring everything works perfectly from day one.
Clean up your systems – Regular maintenance keeps computers running smoothly. We provide system cleaning, optimisation, virus removal, and preventive maintenance for Birmingham customers.
Dr IT Services – Your trusted partner for Computer Repair, Web Design, and IT Support in Birmingham since 2000. Professional service you can rely on with confidence.
